We accept Visa, MasterCard, American Express, and Discover.
How is the online payment processed?
Upon checkout, PayPal will process your credit card information. PayPal will notify you immediately when your credit card is accepted. When we receive the confirmation, your order will be processed within 24 hrs.
Will my credit card information kept confidential over an Internet transaction?
All Internet transactions are kept confidential. All transactions are securely processed through PayPal. We do not receive, or hold any credit card information.
What if I need help placing an order?
For any concerns, or assistance, you may contact one of our friendly order representatives at 1-888-885-7575. They will walk you through the process of ordering your Deep Drop Light.
Can I purchase merchandise without using my credit card?
Yes, you may purchase Light & Strike with either a check or money order. Please make it payable to Fox Project, LLC, and mail it to, P.O.Box: 925001 Princeton FL 33092-5001.
Once the check or money order has been received, the order will be processed.
Does Deep Drop Light offer a money back guarantee?
Yes, Light & Strike does offer a no questions asked money back guarantee. If you are unhappy with your Deep Drop Light product, just return the product and we will credit your account or refund your purchase price, less shipping and handling. Damaged product should not be returned unless you call and get a return authorization number from a Deep Drop Light customer service representative.
How long will it take to receive my Deep Drop Light?
We normally ship within 24 hours of a completed transaction. Payment with checks require the length of time necessary to process and confirm payment. In periods of high order volume you should allow up to 4-6 weeks for delivery of your Deep Drop Light electronic fishing light.
Are you sold in retail stores?
No, at this time we are only sold through direct response media. You may purchase Deep Drop Light by calling our order “Hot Line” (888-885-7575), or going to our website www.deepdroplight.com
Do you accept all major credit cards?
Through PayPal we accept Visa, MasterCard, American Express, and Discover.
How can I check on the status of an order that has been placed?
Please e-mail us with your order number or you can call us during our business hours to inquire. You can reach us at 1-888-885-7575.
Are there other ways I can place an order?
Yes. You may call (1-888-885-7575) during our business hours and place an order with one of our friendly customer service representatives.
Once an order has been placed online, can I cancel it?
No. Please be sure you want the selected item before making a purchase. Should you decide that you do not want the item after receipt; contact our customer service representatives and obtain a return authorization number and Deep Drop Light will refund your purchase price within 24 hr. of receipt of the returned product, less shipping and handling.
How long the Led last
The Deep Drop Light LED will last up to 15,000 hours